Privacy Policy
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Introduction
At iMake Courses, we respect your privacy and are committed to protecting the personal information you provide while using our website, creating an account, submitting an enquiry, registering for a course, accessing learning services, or communicating with our team. This Privacy Policy explains in greater detail how information may be collected, used, processed, stored, maintained, and protected when you interact with our website and educational services. By accessing or using iMake Courses, you acknowledge that you have had an opportunity to review this Privacy Policy and understand the general practices described in it. Our objective is to handle personal information responsibly, transparently, and only for legitimate purposes connected with providing educational services, managing accounts, responding to enquiries, improving our website, communicating with learners, maintaining security, and carrying out necessary administrative activities. We may update this Privacy Policy when our services, website features, operational procedures, technology, or applicable requirements change. We encourage you to review this page periodically so that you remain informed about how information submitted through iMake Courses may be handled and about the choices available to you regarding your information.
Information We Collect
We may collect information that you voluntarily provide when interacting with iMake Courses through registration forms, enquiry forms, admission forms, account pages, communication channels, or other areas of our website. Depending on the service you use, this information may include your first name, last name, phone number, email address, city, state, educational qualification, technical experience, selected course, learning preferences, career goals, preferred batch, username, password-related information, and other details necessary to provide the requested service. We may also receive information that you provide when contacting our support or admissions team, requesting course information, asking for assistance with your account, requesting password recovery, or communicating with us regarding a learning program. Certain technical information may also be processed when you interact with our website where reasonably necessary for website operation, security, troubleshooting, and service improvement. We aim to collect information that is relevant to the purpose for which it is provided and expect users to provide accurate, complete, and current information when submitting forms or creating an account.
How We Use Your Information
Information provided to iMake Courses may be used for a variety of legitimate purposes associated with our educational and website services. This may include processing course enquiries, reviewing admission requests, managing registrations, creating and maintaining user accounts, verifying accounts, providing login access, processing password reset requests, responding to questions, providing course-related information, communicating about schedules, assisting with learner support, and handling administrative requests. We may also use information to understand your selected learning interests, provide relevant guidance, maintain appropriate records, improve our website functionality, evaluate service performance, troubleshoot technical problems, identify suspicious or unauthorized activity, maintain platform security, and improve the overall learner experience. Where appropriate, information may be used to communicate important updates concerning your account, registration, course, enquiry, or requested service. We may also process information when reasonably necessary to comply with applicable legal obligations, protect our rights and services, investigate misuse, resolve disputes, or maintain the integrity and security of our systems.
Account and Login Information
If you create an account with iMake Courses, we may collect and maintain information necessary to establish, authenticate, secure, and manage that account. This may include your name, email address, username, password, verification information, account preferences, and other details submitted during registration. Your login credentials are intended to remain confidential, and you should not disclose your password, verification information, password reset links, or other account credentials to another person. You are responsible for using an appropriately secure password and for taking reasonable precautions when accessing your account from shared or public devices. We may process account information when you sign in, verify your email address, request a password reset, change your password, update your account details, or contact us about an account-related issue. If you believe that your account has been accessed without authorization, your credentials have been compromised, or an unfamiliar activity has occurred, you should contact us promptly so that we can review the matter and take reasonable steps where appropriate. iMake Courses may restrict or suspend account access where necessary to protect users, services, systems, or the security of the platform.
Course and Enquiry Information
When you submit an enquiry, admission request, registration form, or course-related request, we may use the information provided to understand your requirements and respond with appropriate information about iMake Courses. Details such as your selected course, educational background, technical experience, preferred learning mode, career objectives, preferred batch, expected start date, and other information submitted through our forms may help our team understand your learning requirements and provide relevant guidance. Information submitted through these forms may be reviewed by authorized personnel involved in admissions, learner support, administration, communication, technical operations, or related services. We may use enquiry information to respond to your request, follow up regarding an admission or registration, clarify information, assist with course selection, provide relevant service details, and maintain appropriate records of communication. Where reasonably necessary, relevant information may be retained to support ongoing learner assistance, resolve future enquiries, maintain administrative records, and ensure that requests can be handled consistently and accurately.
How We Protect Your Information
iMake Courses takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, alteration, accidental loss, inappropriate disclosure, destruction, or other forms of improper handling. We seek to limit access to personal information to authorized individuals or service providers who have a legitimate reason to access such information for educational, administrative, technical, communication, security, or operational purposes. We may use appropriate access controls, account security practices, secure communication methods, system monitoring, and other reasonable safeguards based on the nature of the information and the services being provided. However, users should understand that no website, electronic transmission, online account, or digital storage system can be guaranteed to be completely secure under every circumstance. For this reason, users should also take reasonable precautions by selecting secure passwords, avoiding sharing login credentials, using trusted devices and networks where possible, and promptly reporting suspected unauthorized access. If a security concern affecting your information comes to our attention, we will consider appropriate actions based on the circumstances and applicable requirements.
Sharing of Information
iMake Courses does not intend to sell or commercially trade your personal information as part of our ordinary educational and website services. Information may, however, be shared with authorized members of our team, technology providers, hosting providers, communication service providers, payment-related providers where applicable, account management services, or other trusted service partners when such access is reasonably necessary to provide requested services or operate our website and business functions. Information may also be disclosed where we believe disclosure is reasonably necessary to comply with applicable law, legal proceedings, court orders, government requests, regulatory requirements, or other lawful obligations. In addition, information may be shared where reasonably necessary to protect the security, rights, property, users, systems, or services of iMake Courses, investigate suspected misuse, prevent fraudulent activity, or respond to a legitimate security concern. We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose. Where external service providers handle information on our behalf, their access may be governed by their respective contractual, technical, and privacy obligations.
Third-Party Services
Our website and educational services may rely on or interact with third-party platforms, hosting infrastructure, communication systems, payment services, email providers, authentication services, technical tools, analytics technologies, or other external services that support particular website or business functions. Depending on how these services operate, certain information may be processed by the relevant third-party provider when required to deliver its functionality. iMake Courses does not control the independent privacy practices, security procedures, policies, or operational activities of third-party services that are outside our direct management. Users should therefore review the applicable terms and privacy information of external services when interacting with them directly or when a particular service requires additional information. We aim to work with appropriate service providers and to provide only the information reasonably necessary for the relevant functionality or service. Third-party services may also have their own requirements concerning account verification, payment processing, communication delivery, technical support, or other activities, and their handling of information may be subject to their own policies.
Communication and Email Security
When you provide your email address or phone number to iMake Courses, we may use those contact details to communicate with you regarding your enquiry, admission request, account registration, account verification, password recovery, course information, learning arrangements, support requests, or other services you have requested. You are responsible for ensuring that the email address and phone number you provide are accurate, active, and accessible to you. Verification messages, password reset instructions, account notifications, admission updates, and other communications may contain information intended specifically for your account or request and should not be forwarded, shared, or disclosed to unauthorized individuals. You should carefully review messages that appear to originate from iMake Courses and avoid providing passwords, verification codes, or other confidential information in response to suspicious communications. If you believe that an email, message, verification link, or account notification has been sent to you incorrectly or may represent an unauthorized attempt to access your account, please contact us using the official contact information available on our website.
Data Retention and Updates
We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, provide educational and account services, respond to enquiries, maintain course and admission records, support learner communication, resolve issues, maintain business and administrative documentation, protect our systems, prevent misuse, or meet applicable legal and regulatory responsibilities. The period for which particular information is retained may depend on its nature, the purpose for which it was collected, whether an account or course relationship remains active, the history of communications, operational requirements, and applicable obligations. We may periodically review information held within our systems and may update, correct, restrict, or otherwise manage information where appropriate and reasonably possible. If you believe that information associated with you is inaccurate, incomplete, outdated, or no longer relevant to the purpose for which it was provided, you may contact us and request that the matter be reviewed. We may need to verify the nature of a request before making changes to account or personal information in order to protect the security and accuracy of our records.
Changes to This Privacy Policy
iMake Courses may revise, update, expand, or otherwise modify this Privacy Policy from time to time to reflect changes in our website, educational programs, account functionality, communication methods, technology, security practices, operational procedures, or applicable legal requirements. Any revised version of this Privacy Policy will be made available on this page for users to review. We encourage users to review this Privacy Policy periodically, particularly when using new account features, registering for additional services, or providing information through our website. Updates may include clarification of existing privacy practices, additional information about how personal information is collected, used, stored, or protected, or changes required to align with our services and legal responsibilities. Continued use of the iMake Courses website or related services after the Privacy Policy has been updated may indicate your acknowledgment of the revised policy. If you have questions about any changes or require clarification regarding how your information is handled, you may contact the iMake Courses team for further assistance.
Contact Us
If you have any questions, concerns, requests, complaints, or require clarification regarding this Privacy Policy or the way iMake Courses collects, uses, maintains, protects, or handles your information, you are welcome to contact our team. We encourage you to contact us if you believe that your personal information is inaccurate, if you need assistance with an account-related privacy concern, if you have questions about information submitted through an enquiry or registration form, or if you would like additional clarification regarding our information-handling practices. You can reach us by phone at +91 88072 40557 or by email at career@imakecourses.com. When contacting us, please provide sufficient details about your request so that our team can understand the matter and provide an appropriate response. We will make reasonable efforts to review genuine privacy-related requests and respond within a reasonable period, subject to the nature of the request, the information required for verification, and any applicable legal or administrative requirements.