Anti-Spam Policy
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Introduction
iMake Courses is committed to maintaining a respectful, reliable, and trustworthy communication environment for students, prospective learners, visitors, and other individuals who interact with our website and services. This Anti-Spam Policy explains our approach to unwanted, misleading, fraudulent, excessive, or unauthorized electronic communications and describes the standards we expect users and communication partners to follow when interacting with iMake Courses. We may communicate with users who submit enquiries, create accounts, request information, register for courses, or otherwise choose to interact with our services. Our communications are intended to provide useful information related to the services requested or the relationship established with iMake Courses. We do not support the use of deceptive communication practices, unauthorized bulk messaging, misleading sender information, or other activities designed to distribute unwanted messages. By using our website or providing your contact information to us, you acknowledge the communication practices described in this Anti-Spam Policy.
What We Consider Spam
For the purpose of this policy, spam generally refers to unsolicited, excessive, repetitive, deceptive, irrelevant, or unauthorized electronic messages that are distributed without a legitimate communication purpose or without appropriate permission or expectation. Spam may include unwanted email messages, repeated promotional communications, misleading notifications, unauthorized bulk messages, fraudulent requests, deceptive links, messages containing false sender information, or communications intended to manipulate recipients into providing confidential information. Messages may also be considered inappropriate when they are sent repeatedly after a recipient has clearly indicated that the communication is no longer wanted. iMake Courses aims to distinguish legitimate service-related communication from unwanted messaging and seeks to ensure that communications sent through our services have a reasonable and identifiable purpose. We expect all users, partners, and other parties interacting with our communication channels to follow responsible messaging practices and applicable requirements.
Our Communication Practices
iMake Courses may communicate with you when you submit a course enquiry, admission request, registration form, account request, support request, or other form of communication through our website or services. Such communications may include responses to your enquiry, course information, admission-related updates, account verification messages, password recovery instructions, service notifications, learning-related information, or other messages directly connected with a service you have requested or an existing interaction with our platform. We aim to keep such communications relevant to the purpose for which your contact information was provided and avoid unnecessary or excessive messaging. Communication frequency may vary depending on the nature of your enquiry, account activity, course registration, support requirements, or other relevant circumstances. We may also provide important administrative or security-related messages when necessary to operate your account or provide a requested service.
Consent and User Requests
When you voluntarily submit your contact information through an iMake Courses form or otherwise initiate communication with us, you acknowledge that we may use the information provided to respond to your request and provide relevant service-related communication. Depending on the nature of the interaction, communications may relate to course enquiries, admissions, account verification, password recovery, learning services, registration information, or other requested assistance. We aim to respect the communication preferences expressed by users and will consider reasonable requests to stop or reduce non-essential communications. If you believe that you are receiving messages from iMake Courses that you did not request or that are not relevant to your interaction with us, you may contact our team so that the matter can be reviewed. Providing inaccurate, temporary, unauthorized, or another person's contact information may result in communications being sent to an unintended recipient, and users should therefore submit only contact information they are authorized to provide.
Prohibited Messaging Activities
Users and other parties must not use iMake Courses communication channels, forms, accounts, systems, or services to distribute spam, unsolicited bulk messages, misleading advertisements, fraudulent requests, malicious links, harmful content, deceptive notifications, or unauthorized promotional communications. You must not use automated systems, scripts, bots, scraping tools, or other mechanisms to repeatedly submit forms, generate excessive enquiries, create unauthorized accounts, distribute unwanted messages, or interfere with normal communication operations. It is also prohibited to impersonate iMake Courses, its employees, representatives, instructors, partners, or other individuals for the purpose of sending misleading communications. Attempts to collect passwords, verification codes, payment information, or other confidential information through deceptive messages are strictly prohibited. Any activity that causes unnecessary communication traffic, disrupts our services, harms other users, or compromises the reliability or security of our systems may result in appropriate restrictions or other action.
Email and Message Security
Users should exercise reasonable caution when receiving emails, messages, account notifications, verification links, password reset instructions, or other communications that appear to originate from iMake Courses. You should verify that a message is relevant to an action you have taken before clicking links, entering credentials, or providing personal or confidential information. iMake Courses will not intentionally ask users to disclose passwords through suspicious or unauthorized communication channels. If you receive a message that appears to impersonate iMake Courses, contains unusual requests, directs you to an unexpected website, or asks for sensitive information without a clear reason, you should avoid responding or sharing confidential details and contact us through our official contact information. Users should also protect their own email accounts and login credentials because unauthorized access to an email account may allow another person to view or misuse legitimate service communications.
Third-Party Communication
Some services associated with iMake Courses may rely on third-party email providers, hosting services, communication platforms, payment systems, authentication providers, or other technical services to deliver messages or support website functionality. These providers may process certain information when necessary to perform their respective services. iMake Courses expects relevant service providers to maintain reasonable standards for responsible communication and information handling, but independent third-party services may have their own policies, procedures, and terms. We are not responsible for unsolicited messages sent independently by third parties that are not authorized by iMake Courses. If you believe that a third party is falsely claiming to represent iMake Courses or using our name or branding to distribute spam or fraudulent messages, please notify us so that we can review the report and take reasonable action where appropriate.
Reporting Unwanted Messages
If you receive an unwanted, suspicious, misleading, or potentially fraudulent communication that appears to be associated with iMake Courses, we encourage you to report it to our team. When reporting a message, you may provide relevant information such as the sender address, subject line, date of the message, general nature of the communication, and any other details that can help us understand the issue. Where appropriate, providing the original message or relevant communication details may assist us in investigating the matter more effectively. We may review reports to determine whether the communication originated from our systems, was sent by an authorized service provider, resulted from incorrect contact information, or may represent an attempt by an unrelated party to impersonate iMake Courses. Reports help us identify potential misuse, protect users, improve communication practices, and respond to unauthorized activity affecting our name or services.
Protection Against Abuse
iMake Courses may monitor or review communication activity where reasonably necessary to protect the security, reliability, and proper operation of our website and services. We may take reasonable measures to identify unusual patterns, repeated submissions, automated activity, unauthorized account creation, abusive form usage, suspicious communication behavior, or other activities that may indicate misuse of our systems. Where appropriate, we may restrict, suspend, block, or otherwise limit access to forms, accounts, communication features, or other services when we reasonably believe that they are being used for spam, abuse, fraud, unauthorized messaging, or other prohibited activity. These measures are intended to protect legitimate users and maintain a reliable communication environment. We may also retain relevant records associated with suspected misuse where reasonably necessary to investigate incidents, protect our systems, respond to legitimate complaints, or meet applicable obligations.
User Responsibilities
Users are responsible for providing accurate contact information, using iMake Courses communication channels appropriately, and ensuring that information submitted through forms belongs to them or that they are authorized to provide it. Users must not intentionally submit false information, repeatedly send unnecessary enquiries, use automated tools to generate submissions, impersonate another person, or use our communication systems for unauthorized promotional or commercial messaging. If you receive legitimate communications from iMake Courses relating to a request you have made, you should handle any account links, verification instructions, or other information responsibly and avoid sharing them with unauthorized individuals. If you no longer require assistance or believe that a communication is being sent incorrectly, you should contact our team so that we can understand the situation and take reasonable steps where applicable. Responsible use of communication channels helps us maintain efficient service and ensures that important messages can reach users without unnecessary interference.
Policy Updates
iMake Courses may update or revise this Anti-Spam Policy from time to time to reflect changes in our communication methods, website functionality, educational services, security practices, operational procedures, third-party service arrangements, or applicable legal and regulatory requirements. Any revised version of this policy will be made available on this page for users to review. We encourage users to review this policy periodically to remain informed about our current communication standards and expectations. Updates may include additional clarification regarding prohibited activities, acceptable communication practices, reporting procedures, security measures, or other matters related to responsible messaging. Continued use of our website, communication channels, account services, or other related services after this policy has been updated may indicate your acknowledgment of the revised policy. If you have questions about any changes or require clarification regarding our anti-spam practices, you may contact the iMake Courses team for further assistance.
Contact Us
If you have received a suspicious, unwanted, misleading, or potentially unauthorized communication that appears to be associated with iMake Courses, or if you have questions or concerns regarding this Anti-Spam Policy, please contact our team for assistance. You can reach us by phone at +91 88072 40557 or by email at career@imakecourses.com. When reporting a communication issue, please provide relevant information such as the sender details, subject of the message, approximate date and time, and a brief explanation of your concern so that we can review the matter more effectively. You should not include passwords, verification codes, or other unnecessary confidential information when submitting a report. We will make reasonable efforts to review genuine reports, investigate suspected misuse where appropriate, and take suitable steps based on the nature of the communication and circumstances involved.